Today I want to talk about an error that I haven’t seen before until I upgraded my demo Enterprise Manager environment to the latest 24ai version. I went through the standard process of upgrading the OMs and then upgraded the agents. Everything went fine expect that any jobs executed against a database or a host were failing with:
Failed to ascii decode encrypted-text (status=1)
Some jobs finished correctly, however that error was still present on the job log file. I came to know by using KB656298 – Failed to ascii decode encrypted-text (status=1) After EM Upgrade that I totally forgot to execute root.sh script after the upgrade.
One thing I need to mention is that some agents worked fine and some of them I needed to restart after executing root.sh.
The KB note doesn’t mention anything about the need of restarting the agent. Next time I need to make sure I execute all the needed steps after upgrading the agents.
Thanks,
Alfredo